SHIPPING POLICY

How do you ship coffee?

We ship coffee orders through USPS for dependable delivery throughout the United States. Orders are carefully packed to help ensure your coffee arrives fresh and ready to enjoy.

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When will my order ship?

Most orders are prepared and shipped within 1–3 business days. Once your order leaves our roastery, delivery times will vary depending on your location.

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Most U.S. orders typically arrive within 3–7 business days after shipment.

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Will I receive tracking information?

Yes. Once your order has shipped, you’ll receive an email with tracking information so you can follow your package from our roastery to your door.

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Do you ship internationally?

At this time, Simple Pleasures ships within the United States only.

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Can I update my shipping address after placing an order?

If you notice an error or need to change your shipping address, please contact us as soon as possible. We’ll make every effort to update your information before the order has been processed and shipped.

Once an order is already in transit, we may not be able to make changes to the delivery address.

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What if my order is delayed or missing?

If your package hasn’t arrived when expected, please start by checking the tracking information provided with your shipment.

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If the tracking information does not resolve the issue, contact Simple Pleasures and we’ll do our best to help determine what happened and find a solution.